Contact Us

Complaints

Any passenger wishing to file a complaint can do so by writing to:

Friends of Elder Citizens, Inc.
Attention: Executive Director
705 Commerce, PO Box 791, Palacios, Texas
Or by calling (361) 972-9921

Any and all complaints received will be kept confidential and will be handled in a professional manner.

The complainant will be notified verbally or in writing of the investigation and resolution of the complaint.

Please visit our Policies and Procedures page for additional information.