Any passenger wishing to file a complaint can do so by writing to:
Friends of Elder Citizens, Inc.
Attention: Executive Director
705 Commerce, PO Box 791, Palacios, Texas
Or by calling (361) 972-9921
Any and all complaints received will be kept confidential and will be handled in a professional manner.
The complainant will be notified verbally or in writing of the investigation and resolution of the complaint.
Please visit our
page for additional information.